Code of Ethics

Our obligations to our employees

Abiding by the law

We are obligated to uphold the law, the regulations and the Company’s procedures during all of our actions.

Respecting human and employee rights

We safeguard and respect the basic human rights of all of our employees and strictly comply with the statutory requirements pertaining to employee rights in every country where we operate. This includes safeguarding the rights of contractors’ employees; employees and managers are required to report any infringement of those rights.

Health and safety

We provide a healthy and safe work environment and comply with all statutory provisions relevant to safeguarding our employees’ health and safety, including training as required by the safety laws. Noncompliance with safety procedures endangers human lives and constitutes a grave disciplinary offense. Every employee is obligated to report any suspected hazard, malfunction or accident.

Equal opportunity and non-discrimination

We maintain a work environment free of discrimination on any basis that is not egalitarian or does not conform to statutory requirements. We recruit, employ, promote and remunerate employees based on their qualifications and their capacity to excel in their jobs. We encourage employees to report any incident of discrimination or unfair treatment.

Prevention of harassment and violence

The Company prohibits harassment or violence of any kind, whether physical or verbal, and prohibits the use of drugs and alcohol at work. Sexual harassment and unfair treatment are prohibited by law and constitute grave disciplinary offenses. The Company maintains regulations for the prevention of sexual harassment and an officer in charge of handling such matters.

Protecting employee privacy

We respect our employees’ privacy and will not disclose information to any unauthorized entity that could infringe on a person’s privacy. Security cameras and the monitoring of computers, e-mail and mobile phones are used solely with prior knowledge, and only where necessary to safeguard the Company’s privileged interests and the welfare and safety of its employees.

Our obligations to the organization and to each other

Respect, fairness and integrity

We are diligent about fairness and integrity in all of our actions. We treat each other with respect and cooperation, accept those who are different, and take part in safeguarding our own health and safety and that of our coworkers.

Preventing conflicts of interest

We think about what is best for the Company and about achieving its objectives, without allowing ulterior motives to influence our decisions. We avoid situations that might lead to a conflict of interest — actual or apparent — and where one arises we act with integrity and transparency and report it to our supervisors in a timely manner.

Reliability and trustworthiness

We are reliable and trustworthy in our behavior and in our reports, with coworkers and with outside sources: customers, business partners, the authorities and all other parties.

Safeguarding information and confidentiality

We recognize the importance of the Company’s commercial secrets and safeguard them against unauthorized disclosure. Privileged information is any information belonging to the Company or its business partners that is not in the public domain — technical, financial and operational data, information about customers, memos, or anything concerning the Company’s businesses, operations or future plans. We do not use insider information for personal benefit or for anyone else’s.

Bribery and corruption

We are not involved, directly or indirectly, in any action that could be construed as giving a favor or bribe, or in any activity involving corruption — not even in countries where such activity is seemingly acceptable.

Use of Company property

We use the Company’s resources — information, equipment, vehicles and other assets — responsibly and efficiently, solely for the Company’s benefit, exercising sound judgment. In any instance of doubt, we ask permission from our supervisors.

Attire, appearance and conduct

We are diligent about attire, appearance and behavior appropriate to the professional and safety requirements of our jobs and respectful of the people we are in contact with during our work.

Political involvement

We do not participate in political processes or events within the framework of our jobs, and they form no part of our business considerations.

Fair negotiations and fulfillment of undertakings

We treat our customers fairly during negotiations and engagement, and we are diligent about fulfilling the undertakings we assume within the scope of our agreements.

Gifts and events

Accepting or giving gifts, invitations to business events and hospitality are part of our business proceedings. We exercise prudent and calculated judgment and refrain from allowing irrelevant considerations or bias to influence us. In any instance of doubt, we consult our supervisor for authorization in a timely manner.

Prohibition of favors and bribes

We will not tolerate any form of inappropriate behavior towards decision-makers. We will never proffer, pay, solicit or accept any type of bribe, directly or indirectly. Any attempt to give or proffer a bribe or favor is reported immediately to a supervisor.

Prohibition of misleading information

We are reliable and precise with our customers and provide them with all details about the services they require, in conformity with Company policy, while safeguarding trade secrets. Any intentional misleading of customers is strictly prohibited. We also exercise extreme care when describing a competitor’s product or service.

Safeguarding information and confidentiality

The privileged business information of any customer is its property, and we will do nothing that might diminish the trust our customers place in us. To the same extent, we will not disclose the Company’s privileged information to our customers. In all contacts with customers we are cognizant that we represent Info-Systems Ltd. and are obligated under duties of trust and confidentiality.

Trust and dignity

We maintain our fiduciary relations with suppliers based on integrity and honesty, and are strict about complying with the terms of our contracts and our undertakings towards them.

Selecting suppliers and negotiating with them

We select suppliers, negotiate and conclude engagements while maintaining dignity, professionalism, transparency, fairness and integrity, according to professional and objective criteria such as technological capability, price, quality, production capacity and terms that facilitate long-term engagements.

Safeguarding information and confidentiality

We will not forward information to a supplier or to any other party about any of our other suppliers, and we will not use information furnished to us by suppliers except for the purpose for which it was disclosed and subject to the signing of a confidentiality agreement.

Compliance with antitrust law

We meticulously comply with the requirements of the antitrust laws applicable to us and refrain from any situation that violates, or is perceived as violating, those laws.

Refraining from slander

We refrain from any negative remarks about our competitors, their products or their actions, and from engaging in unfair advertising.

Intellectual property

We are careful not to infringe on the intellectual property rights of our competitors.

Prohibition of favors and bribes

We maintain the required contacts with government authorities and promote our business interests while complying with the provisions of law and the highest professional and ethical standards. We take no part in any activity involving improper means such as the giving of favors or bribes.

High managerial, record-keeping and reporting standards

We comply with all laws and regulations applicable to our activities and meticulously abide by stringent standards of record-keeping and precise reporting to our interested parties.